Due to office staffing changes, we are in need of some additional training. On Tuesday, January 17 and Wednesday, January 18 our phone lines will be forwarded to answering service, and our lobby/drive thru will be closed.
If you have a WATER EMERGENCY, please call (903) 597-2817 and leave a detailed message with our answering service. The on-call operator will return your call as soon as possible.
For PAYMENTS, or other billing-related inquiries, please call (903) 597-2817 and leave your name, service address and need with the answering service. We will return all calls during our breaks.
Remember: We have a payment drop box on the fence in front of our office, or if you know your account number, you can pay by credit or debit card by calling 1-833-874-7377. Just follow the prompts and place the toll-free call from a quiet location. Too much background noise will result in a negative experience.
We appreciate everyone's understanding of this last-minute training need.
Have a wonderful day!