Historical Outage Updates

 

 



THE FOLLOWING IS HISTORICAL RECORD ONLY -- ALL OUTAGES FROM THE WEEK OF 2/15/21 HAVE BEEN REPAIRED, AND THE BOIL WATER ADVISORY IS RESCINDED AS OF 2/23/21



Saturday, February 20, 2021

Report #3 (2:00 pm): Water is restored to all areas!  If you do not have water, you likely have frozen pipes. If you live in the affected outage areas, you can find more information here:

https://deanwatersupply.com/2-19-2021-boil-water-notice

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Report #2 (Noon): The equipment crew has been delayed but are still coming today.  Repairs should begin this afternoon so keep hanging in there.  If this is your first update to read today, please continue reading for more important information.

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Report #1 (8:00 AM): The leaks have been found, and there is a crew en route with the necessary equipment to get the repairs done!  Hopefully it will not be much longer before the areas listed below have water flowing in their direction.  REMEMBER:  The Boil Water Advisory applies once water is restored to these areas until further notice.

The following areas remain to be without water:

The Hills Subdivision (Hillview, Timberhill Dr)***Oak Creek Acres (Amy Ln)***The two private roads South of County Road 1113 on the West side of FM 2661.

***IMPORTANT*** 
All other previously affected areas should boil their water at this time.  Please see the details for boiling your water at https://deanwatersupply.com/2-19-2021-boil-water-notice

If you do not have water and you live on a road other than the ones listed above, please check with your neighbors to see if they have water.  If they do, you likely have frozen pipes.  You can call the office and leave a message with our answering service for an on-call operator if you have further questions: (903) 597-2817.

Thanks to everyone for their extremely-appreciated patience and understanding during this difficult week!



Friday , February 19th @ 5:00 PM
- Most of the affected areas have water at this time and should be boiling water prior to consumption. 

The following areas remain to be without water:

The Hills Subdivision (Hillview, Timberhill Dr)

Oak Creek Acres (Amy Ln)

Two private roads South of County Road 1113 on the West side of FM 2661

Our crew is actively looking for the leak at this time.  If they can possibly get it repaired prior to dark, please remember to boil your water.  However, it still may be tomorrow, Saturday, February 20 before water is restored to the above-listed streets.

 

IMPORTANT:  All other previously affected areas should boil their water at this time.  Please see the details for boiling your water at https://deanwatersupply.com/2-19-2021-boil-water-notice

 


Friday, 2/19/2021 @ 3:30 pm:  The focus today has been to thaw a frozen well so that when the water is turned back on in the areas below, there is enough volume to service everyone.  The repair of the main break will begin Saturday, February 20th.  Again, this water main break has been very difficult to find, but the operators do have a general idea of the location.  It is our main priority to get water flowing to the addresses below as quickly as we can. Please remain to be patient during this very difficult time.

IMPORTANT:  When the water is back on (whenever that may be) you will need to boil your water ONLY if you live in the areas listed below.  Please watch this site for further details.  

If your street is not on the list below, it is not necessary to boil your water.

Thank you!

Affected Areas:

Westberry Landing

FM 2661 (addresses located between CR 1110 and CR 1160)

County Road 1110

Hickory Harbor (Harbor Way, Hickory Trl, Hickory Harbor)

County Road 1112

The Hills Subdivision (Hillview, Timberhill Dr)

Oak Creek Acres (Amy Ln)

White Rock Place (White Rock Cir)

Pine Ridge Estates (Lance Ln, Lexie Ln, Haley Way, Pharo Ct, Troy Ct.)

Pine Shores (N Shore Dr and S Shore Dr)

Pine Cove, Inc.

Pop McKenzie Rd.

County Road 1133

County Road 1104

County Road 1160

County Road 1113 between FM 2661 and County Road 1131 (Galilee Rd)

 


As of 4:00 pm on 2/17/2021, the following roads will be without water for several days (possibly through the weekend) due to a severe water main leak:

Westberry Landing

FM 2661 (addresses located between CR 1110 and CR 1160)

County Road 1110

Hickory Harbor (Harbor Way, Hickory Trl, Hickory Harbor)

County Road 1112

The Hills Subdivision (Hillview, Timberhill Dr)

Oak Creek Acres (Amy Ln)

White Rock Place (White Rock Cir)

Pine Ridge Estates (Lance Ln, Lexie Ln, Haley Way, Pharo Ct, Troy Ct.)

Pine Shores (N Shore Dr and S Shore Dr)

Pine Cove, Inc.

Pop McKenzie Rd.

County Road 1133

County Road 1104

County Road 1160

County Road 1113 [between FM 2661 and County Road 1131 (Galilee Rd)]


We recognize this is an inconvenience at an already difficult time, and we do appreciate everyone's patience and understanding.